The Official Electric Shopping Website of the Pennsylvania Public Utility Commission

PAPowerSwitch welcomes your feedback about our services and our website.

While we try to support the most popular web browsers, some browsers may not work properly on the site. If you are experiencing an issue with your browser, we recommend updating it to its most recent version or using the most recent version of Google Chrome. If you are still experiencing an issue, contact us with screenshots of the problem, along with the browser and operating system you are using.

Before you reach out, you may find the following frequently asked questions helpful.

Yes. Your utility always remains your electric distribution company, and you can choose to have them supply your electricity as well. Just contact your utility and ask to return to default service. Check your current supplier’s contract first. Some plans include early-termination fees. If you are within the last 30 days of your contract, these fees are waived.

“New Customers Only” plans are available only to customers who have not had an active supply contract with that supplier within the supplier’s required eligibility period. An “Introductory Price” is based on how the rate is structured. It’s a temporary promotional rate that applies for the beginning of a contract. After the introductory period (typically the first several billing cycles) the price changes to the supplier’s ongoing fixed or variable rate, as described in the supplier’s disclosure statement. A supplier may offer a standard (non-introductory) rate that is only available to new customers, or an introductory rate that is available to both new and returning customers.

 

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