Choosing an Electric Supplier

By shopping for competing suppliers, you may be able to save money, find suppliers that use green/renewable energy resources, or get different types of services. As you shop for electric suppliers think about what is most important to you, and be sure to ask plenty of questions.

You want to make sure that any electric supplier you purchase services from is licensed by the Public Utility Commission (PUC). You will also want to find out the "price to compare" (the price per kilowatt hour your electric distribution company will charge), the length and terms of your agreement, and whether there are any fees or penalties for switching suppliers.

When You Choose a Supplier

When you choose a supplier, you can switch by calling the electric supplier or by signing up through the supplier's website. Your new supplier will notify your electric utility of the change. The electric utility will then contact you by mail to make sure you selected this company to be your electric supplier.

There is no deadline for selecting an electric supplier. While you may begin to receive offers from competitive suppliers for your area, this does not mean that you must choose a different electric supplier before the rate caps expire. The effective date of your choice depends on your next meter read date and can take 16 to 45 days.

Learn how to shop for electricity

Working with a Third-Party

Some people choose to work with a third-party who provides assistance finding new electric suppliers. This could be a consultant who helps customers obtain and review supplier offers, or an intermediary who is actually involved in the receipt and payment of bills for their clients. The PUC urges customers to use caution when paying your electric utility or electric supplier through a third party. In general, if the consultant accepts payment or handles the billing function, they must be licensed by the PUC.

Search for Consumer Complaints

View your rights as a consumer

Shop for electricity now