Terms And Conditions

Thank you for visiting a Commonwealth of Pennsylvania website. We are committed to maintaining your privacy. This policy addresses the collection, security and access to information that may be obtained through the use of our site. This policy covers the following topics:

Information Collected

As part of standard Internet practice we collect the following information when you visit our sites:

This information is collected for statistical analysis using standard third-party software programs to create summary statistics. The statistics are used for the purpose of determining what information is of most and least interest to all visitors and identifying system performance or problem areas. This information is not collected for commercial marketing purposes. The Commonwealth and Pennsylvania Public Utility Commission do not sell information collected online. Any personally identifiable information that you voluntarily provide will be collected. Personally identifiable information may include an email address or any other information you submit via a website when completing an application, form, or survey online.

The information collected, whether or not personally identifiable, is not limited to text characters and may include audio, video and other graphic formats you send us. Information is retained in accordance with existing laws and other Commonwealth or Commission policies.

Public Disclosure

As a general rule, neither the Commonwealth nor the Commission discloses any personally identifiable information collected online except where you have given us permission, or where the information is public information under the Pennsylvania Right to Know Act 65 P.S. 66.1 et seq., or other applicable laws. Visitors should be aware that information collected by the Commonwealth on its websites may be subject to examination and inspection, if such information is a public record and not otherwise protected from disclosure.

Access to User Profiles

Any personally identifiable information you enter in a user profile will be open and accessible to you for review and modification.

Choice

You may decline participation in any activity that asks for information (i.e., surveys or emails). Your choice to not participate will have no effect on your ability to view information on the Commonwealth and Commission's websites.

Cookies

We may customize your browsing experience by using "cookies" to store a randomly generated identifying tag on your computer. (Cookies are simple text files stored by your web browser and they provide a method of distinguishing among visitors to the websites.) You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods.

Commonwealth and Commission policy does not allow for the use of persistent cookies. Cookies created on your computer by using our websites do not contain personally identifiable information and do not compromise your privacy or security.

Security

As part of our continuing commitment to the security of electronic content as well as the electronic transmission of information, the Commonwealth and Commission have taken steps to safeguard the submission of information by implementing detailed technology and security policies, which can be viewed at the Office of Administration, Office for Information Technology. Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment.

In certain instances, you may receive or create a password to access or submit personal information. You should not divulge your password to anyone. The Commonwealth or Commission will never ask you for your password in an unsolicited phone call or e-mail. When you are finished with sites that are password protected, you should exit the page.

Link Disclaimer

The Commonwealth and Commission provide links to government agencies and other organizations. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that website.

Once you link to another website not maintained by the Commonwealth, you are subject to the terms and conditions of that website, including but not limited to its privacy policy. You will be notified prior to exiting the Commonwealth website.

Information Disclaimer

Information provided on the Commonwealth and Commission's websites is intended to allow the public immediate access to public information. While all attempts are made to provide accurate, current and reliable information we recognize the possibility of human and/or mechanical error. Therefore, the Commonwealth of Pennsylvania, the Pennsylvania Public Utility Commission, its employees, officers and agencies expressly deny any warranty of the accuracy, reliability or timeliness of any information published by this system and shall not be held liable for any losses caused by reliance upon the accuracy, reliability or timeliness of such information. Any person who relies upon such information obtained from this system does so at his or her own risk.

The Commonwealth of PA, Pennsylvania Public Utility Commission, nor any of its employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness or usefulness of the pricing listed on this website. Reference in the charts to any specific commercial products, process, or service by trade name, trademark, or otherwise does not constitute or imply its endorsement or recommendation by the Pennsylvania Public Utility Commission. The information contained in the pricing charts shall not be used for advertising or product endorsement purposes. The Pennsylvania Public Utility Commission is not responsible for the contents of any off-site Internet web pages referenced in the pricing charts.

The user of this site assumes all risks associated with uploading pricing data to this webpage, including the risk that the webpage may experience mechanical difficulties and that access to the page may become unavailable at any time without prior notice so that price changes may be blocked or delayed by causes beyond the control of the Commission or the user.

PUC User Comment Policy (for Both Facebook and Twitter)

Click here to view the PUC Social Media User Comment Policy

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